Draft — not a final or legally reviewed privacy policy. This page records the data controller's name and address as supplied by the operator, plus technical facts that can be verified directly from this application's own source code. It does not yet state a Data Protection Officer contact, a legal basis for processing, or retention periods — none of that information exists in this codebase today, and it must be supplied and reviewed by the operator and legal counsel before this page can be published as a real privacy policy.

Privacy — technical facts (draft)

Data controller

ProWinTech
Rühmkorffstrasse 6
30163 Hannover
Niedersachsen, Germany

Where data is hosted

Application data is hosted on infrastructure operated by Netcup GmbH (Germany), on a server this application's own operator provisions and controls directly.

Third-party processing (AI features)

When a tenant uses an AI copilot feature (e.g. CMDB/RMM/SIEM/ITSM/Knowledge Copilot), relevant request content is sent to Anthropic's API to generate a response. No other third-party AI provider is currently configured in this application's production deployment.

Email

This application's own outbound transactional email path (e.g. tenant notifications, ticket-from-email replies) is not yet configured with a live relay in production, so no email-provider subprocessor applies to tenant or end-user data today. A separate, internal-operations-only relay (Strato, Germany) is configured to deliver infrastructure incident alerts to the operator's own inbox — it never carries tenant or end-user personal data.

Contact

Correspondence regarding this deployment can be addressed to ProWinTech at the address above. A dedicated Data Protection Officer / privacy contact (name, direct email) has not yet been designated.